Shipping Policy
Thank you for visiting and shopping at our store. Below are the terms and conditions that constitute our Shipping Policy.
1. Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Domestic Shipping (within China)
Shipping Time: 2–5 business days
Shipping Providers: SF Express, STO, or others
Shipping Fee: Free shipping for orders over ¥199. Orders under ¥199 will be charged a flat rate of ¥10.
3. International Shipping
We offer international shipping to selected countries.
Shipping Time: 7–20 business days depending on location
Shipping Fee: Calculated at checkout based on destination and weight
Carriers: EMS, DHL, ePacket, or others
Note: Customs and import duties may apply depending on your country. Buyers are responsible for any applicable taxes or fees.
4. Order Tracking
Once your order is shipped, you will receive an email with a tracking number. You can track your package on the carrier’s website.
5. Delays
Shipping times may be delayed due to unforeseen circumstances such as public holidays, natural disasters, or customs inspections. We appreciate your understanding.
6. Wrong Address Disclaimer
Please ensure that your shipping address is correct at the time of purchase. We are not responsible for packages delivered to an incorrect address provided by the customer.
7. Contact Us
If you have any questions about shipping, please feel free to contact us:
Email: 1844748252@qq.com
Phone: 17521735071
Address: Room 605, Building 1, Tuxun Technology Building, No. 133 Lianchuang Street, Wuchang Street, Yuhang District, Hangzhou, Zhejiang, China