Privacy Policy

At Hangzhou Coconut Lantian Technology Co. (“we”, “our”, or “us”), we value the privacy of our customers and visitors to our website. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, mailing address, phone number, and payment details when you place an order or subscribe to our newsletter.

  • Non-personal Identification Information: IP address, browser type, and access times to improve the user experience on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Process Orders: To process and fulfill your orders, including sending order updates and delivery notifications.

  • To Improve Our Website: To enhance the functionality and user experience of our website.

  • To Communicate with You: To respond to customer service inquiries, provide support, and send marketing communications (if you have opted in).

  • To Personalize Your Experience: To tailor content and offers to your preferences and needs.

3. How We Protect Your Information

We take appropriate technical and organizational measures to protect your personal information. This includes:

  • SSL Encryption: All sensitive data, such as payment information, is encrypted using Secure Socket Layer (SSL) technology.

  • Access Controls: We restrict access to your personal information to authorized personnel only.

While we take reasonable precautions to protect your data, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee the security of your information.

4. Sharing Your Information

We will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with third-party service providers who assist us in operating our business, such as payment processors and shipping partners.

  • Legal Requirements: We may disclose your information when required by law or when we believe it is necessary to protect our rights, comply with legal obligations, or prevent fraud.

5. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience, analyze site traffic, and track user behavior. Cookies are small files stored on your device. You can control the use of cookies through your browser settings.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal information we hold about you.

  • Correction: Request correction of any inaccurate or incomplete information.

  • Deletion: Request deletion of your personal data, subject to applicable legal obligations.

  • Opt-Out of Marketing: You can unsubscribe from our marketing communications at any time by following the unsubscribe instructions in the emails or contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email: 1844748252@qq.com

  • Phone: +86 17521735071

  • Address: 1st Building, 605, Tuxun Technology Building, 133 Lianchuang Street, Wuchang Subdistrict, Yuhang District, Hangzhou, Zhejiang, China